Privacy Policy

We, at Bhavyam Properties and our affiliated entities, are committed to respecting your online privacy and recognize your need for appropriate protection and management of any personally identifiable information you share with us.

This Privacy Policy (“Policy”) governs our website and mobile application (collectively, the “Platform”). The Policy describes how Bhavyam Properties (hereinafter referred to as the “Company”) collects, uses, discloses and transfers personal data of users while browsing the Platform or availing specific services therein (the “Services”).

This Policy describes how we process personal data of all users of our Platform or Services, including buyers, renters, owners, dealers, brokers, and visitors. “Personal Data” means any data about an individual who is identifiable by or in relation to such data.

By providing your consent to this Policy, or accessing the Platform and Services, you consent to the Company’s processing of your Personal Data in accordance with this Policy.

01Personal Data We Collect

A. Information You Provide

We collect information directly when you:

  • Register or create an account
  • Post property listings
  • Contact us via calls, emails, or forms

This includes:

  • Personal Details: Name, email, phone number, address, login credentials
  • Property Details: Property type, location, dimensions, pricing, images
  • Identification Documents: Aadhaar, PAN, property papers, etc.
  • Payment Information: Processed via third-party gateways (we do not store card/bank details)
  • Communication Data: Emails, chats, feedback, support queries
  • Voice Data: For property video voiceovers (if provided)
  • Any other information shared with consent

B. Information Collected Automatically

When using the Platform:

  • Usage Data: Searches, activity, preferences
  • Technical Data: Device, IP address, browser, OS
  • Location Data: Approximate location (city/region)
  • Cookies Data: For user experience and tracking
  • Transaction Data: Purchase and service usage details
  • App Permissions: Camera, location, notifications (user-controlled)
  • Insight Data: Derived user behavior and preferences

C. Information from Third Parties

We may receive data from:

  • Marketing partners
  • Campaigns or public sources
  • Third-party login providers (Google, etc.)

02How We Use Your Personal Data

A. To Provide Services

  • Account creation and management
  • Property listing and promotion
  • Connecting buyers, sellers, agents
  • Providing recommendations and search results
  • Enabling communication between users

B. Marketing Activities

  • Sending offers, updates, and promotions
  • Informing about services and features

C. Third-Party Marketing

  • Sharing your data with banks, NBFCs, and partners (based on your interest)

D. Platform Improvement

  • Enhancing features and usability
  • Personalizing user experience
  • Analyzing user behavior

E. Fraud Prevention

  • Detecting suspicious activities
  • Verifying users and listings
  • Ensuring platform security

F. Troubleshooting

  • Fixing technical issues
  • Maintaining backups and system recovery

G. Analytics & H. Legal Compliance

  • Creating user insights
  • Improving service delivery
  • Meeting legal obligations
  • Defending legal claims

I. Communication & J. Grievance

  • Responding to queries and feedback
  • Providing support and updates
  • Resolving complaints and disputes

03Cookies

  • Cookies help improve user experience and track activity
  • Users can control cookies via browser settings
  • Blocking cookies may affect functionality

04Sharing of Personal Data

We may share data with:

  • Service Providers: Vendors, agents, verification partners
  • Other Users: Buyers, sellers, brokers
  • Banking Partners: For loan-related services
  • Legal Authorities: When required by law
  • Business Transfers: During mergers or restructuring
  • Professional Advisors: Lawyers, auditors, etc.

Bhavyam Properties is not responsible for third-party privacy practices.

05User Rights

  • Access, update, or delete personal data
  • Withdraw consent (may limit services)
  • Opt-out of marketing communications

📧 Contact: info@bhavyamproperties.in

06. Data Protection

  • Data stored securely in India
  • Industry-standard security measures used
  • Protection against unauthorized access

07. Data Retention

  • Data retained as long as necessary
  • May be retained for legal compliance
  • Anonymized data may be used indefinitely

08. Third-Party Services

  • Platform may link to third-party websites
  • Their privacy policies apply separately
  • Bhavyam Properties holds no responsibility

09. Children

  • Platform not intended for users under 18
  • No intentional data collection from minors

10. Policy Updates

  • Bhavyam Properties may update this Policy anytime
  • Continued use implies acceptance

11. Grievance Redressal

For any privacy concerns, contact:

Bhavyam Properties
📧 Email: info@bhavyamproperties.in
📞 Contact: +91 9795782331